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Refund Policy

Last updated: January 4, 2026

30-Day Money-Back Guarantee

No questions asked. If BuddyVox isn't right for you, we'll refund your purchase.

The Simple Version

We want you to be happy with BuddyVox. If you're not satisfied for any reason within 30 days of purchase, contact us and we'll process a full refund. That's it.

How It Works

1

Request a Refund

Email us at [email protected] with your order number or license key.

2

We Process It

We'll verify your purchase and deactivate your license within 1-2 business days.

3

Get Your Money Back

Refund is processed to your original payment method. May take 5-10 business days depending on your bank.

Eligibility

Request must be within 30 days of purchase
Valid for all license tiers (Personal, Plus, Team)
No questions asked — you don't need to give a reason

After a Refund

Once a refund is processed:

  • Your license key will be deactivated
  • You should uninstall the Software from your device(s)
  • Any locally stored recordings and transcriptions remain yours

Exceptions

Refunds may be declined in cases of:

  • Requests made after 30 days from purchase
  • Evidence of license abuse or fraud
  • Multiple refund requests from the same person

Try Before You Buy

Remember: BuddyVox offers a 14-day free trial with full functionality. We encourage you to test the software thoroughly before purchasing to make sure it meets your needs.

Contact

For refund requests:

[email protected]

Include your order number or license key for faster processing.